William Pritchard

Working to build clientele and customer base in Helena Montana for Web Development and IT Services.

Worked to support many small businesses in the Bozeman area with their IT needs.

Administrator for medium sized independent mobile device test laboratory. Responsible for both network and perimiter security.

Technical Operations for DevOps shop. Responsible to CEO and VPs for continuos technical delivery.

Remote enabled IT Support Engineer with small outfit in Berkeley. Top ticket closer and excelled in customer service.

Retooled manual processes to automate many common and repetitive tasks using Excel Formula and macros. Wrote several batch files for the parsing and manipulation of data sets.

Worked with IT Director and CEO to streamline and scale support desk operations in Milpitas California.

Served several different functions within a team of skilled and seasoned consultants. Worked excessively with Microsoft Active Directory Services and Exchange Server.

Developed, Designed and Implemented employee store and many customizations to company SharePoint website.

Managed two small teams, one a crack IT support team and secondly, an innovative web design team.

Built and maintained a website for a local drug and alcohol rehabilitation center in San Jose, CA

Built and maintained a website for a local non profit. Also, Implemented early SEO strategies that led to a 230% increase in business objective completion.

Managed and streamlined database of members for the large HHS, a subsidary of the Humane Society of the United States.